How did my computer get infected?

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Written on Tuesday, January 10, 2012 by Marc Crow

One of the most common questions found when cleaning malware is "how did my machine get infected?". There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest. It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.

Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge. You can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your Taskbar, right click and chose close.
  • Do not visit pornographic websites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.


Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
  • Windows Vista users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
  • Windows 7 users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here



Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:


Use an AntiVirus Software
It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

It is imperative that you update your Antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Install an Anti-Malware program
Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java). You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.

VIA:  Bleepingcomputer.com            

No Surprise Computer Repairs

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Written on Tuesday, November 08, 2011 by Marc Crow

Ever taken your computer to get it cleaned up and walked away paying over $300 for a basic virus removal? That's almost the price of a new computer!! Don't let someone hassle you into unnecessary repairs! At Marc Crow Computer Repairs, I install software to help protect your computer that does NOT require a subscription for you to renew on a yearly basis. No hassle, no unexpected costs.

For quick, affordable and honest computer service call Marc Crow Computer Repairs today!
No hassle, no regrets.

580-243-9545
2320 West 3rd Street
Elk City, Ok

The Complete Guide to Updating to iOS 5

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Written on Wednesday, October 12, 2011 by Marc Crow

The Complete Guide to Updating to iOS 5

iOS 5 is finally here of your iPhone, iPod touch, or iPad. Now what? With the flurry of features and updates being dropped today and yesterday the whole thing can be a confusing mess. Here's the best way to get up to speed and enjoy Apple's latest iOS.
While you're getting ready to update, remember that Apple's servers are getting hammered right now with downloads, people registering for iCloud and iOS 5 updates. If you're getting server error 3200 while attempting to update, or if your downloads are taking entirely too long for you, just relax. As traffic subsides the errors and download issues will go away and you'll be able to add images to Photo Stream in no time.

Update your Mac or PC

Before you update your iPhone, you'll want to grab a few updates. First update iTunes to 10.5. You'll need that update in order to actually installed iOS 5 on your device. For iCloud features, update Lion to 10.7.2 and iPhoto to 9.2. Lion and iTunes can be updated using Software Update, while iPhoto requires you to use the Mac App Store. If you're on a Windows machine, you need to download the iCloud control panel. Or you can skip all that and download the updates manually with the links below. And, this should go without saying BUT we're saying it 'cause you might need us to: Back everything up first!

iOS 5 update

Before hitting the Check for Update button, you'll want to backup. You can manually force your iOS device to backup when you plug it in. Right-click on your device in the left-hand column in iTunes. Select Backup. Let iTunes do its magic before going forward. If something goes horribly wrong during the update, you'll thank me for this. (This would be a good time to do a backup of your whole machine too.)
Now lets download the iOS 5 update. You can manually download the update here, or you can just plug your iOS device into iTunes and Check for Update. At this point you have to make a decision. Do you want to just do the normal update, or go for the clean install with Restore.
The Check for Update install will download iOS 5 to your machine, your device will restart and the installation will begin. It might take a while to download the update, but the install should only take about 15-20 minutes. After a few restarts your device will be ready to go.
The Restore button will completely erase your device, apply the update, then sync all your backed up settings, apps, photos, and music to you device. This is helpful if you're having problems with your device or you just want the peace of mind that a clean install gives. To update this way, just hit the Restore button and iOS 5 will be downloaded like above. Because you've completely erased your device, the initial sync could take hours depending on the amount of apps and music you have on your device. What's nice is that as long as your device is plugged into iTunes, with iOS 5 you can continue the set up without interrupting the sync.

iCloud

While you're updating your iOS device, head to System Preferences and click on the iCloud preference to set up your free account.
If you're new to Apple's cloud services, use your Apple ID (the ID you use to buy music and apps from iTunes and the App Store) to sign in or set up a new one. You'll need iCloud for some of Apple's new iOS features like Photo Stream, Find my Mac, cloud backup of your iOS device, and Find My Friend. After sign up, you'll use the iCloud system preference to choose which features you want to utilize.
If you're migrating from from MobileMe, it'll take a few minutes to migrate to the new service. Whether you move to iCloud or not, Apple intends on killing off iDisk, iWeb pages, and its online galleries. Fortunately, you have until June 30, 2012 to pull your items off of iDisk and updating to iCloud won't stop you from accessing the online drive. So you might as well update. It's free.

iOS device set up

The Complete Guide to Updating to iOS 5Once your iPhone finishes the update, you'll be presented with the setup-assistant walkthrough. You can now set up your iPhone without it being connected to your computer.
The Complete Guide to Updating to iOS 5During the setup you'll first be asked if you want to set up Location Services. This allows your apps to access your location using your device's GPS feature and any location-logged Wi-Fi locations. Next, If you're at home or work, you can add your Wi-Fi network to your device.
The Complete Guide to Updating to iOS 5If you decided to just update your iPhone instead of restore, skip the next two paragraphs, If you're one of the brave souls that decided to completely erase your device before updating with the Restore button, your device will now ask if you want to set up a new iPhone/iPad/iPod touch or restore from an iCloud or iTunes backup. Unless you've updated to iOS 5 previously and this is a reinstall, you probably don't have a back up saved to iCloud. Choose Restore from iTunes and if it isn't already, connect your device to iTunes.
You'll be presented with the latest backup of your iPhone in iTunes. Click on continue restore from that backup. Your device will be set up for restore and will restart after a few minutes. Going forward, you'll be able to restore your iOS device from iCloud. So when you're on vacation and your iPhone takes a dump on you, you'll be ready to restore without a computer around.
The Complete Guide to Updating to iOS 5At this point you'll be asked to add your Apple ID information. This information is used to set up iTunes, the App Store, and iCloud.
The Complete Guide to Updating to iOS 5Here is the big one, iCloud. If you made an account earlier, just tap, Use iCloud. You can adjust your iCloud settings on your device by heading to Settings>iCloud. There you can enable and disable features. Which is helpful if Photo Stream starts uploading photos you'd rather not share.
The Complete Guide to Updating to iOS 5The set up assistant will also ask if you want to utilize Cloud Backup. I'd say hold off on that for a few days. iCloud is going to be busy with new accounts. Instead you should continue to back up to your computer for now. You have a few more choices to make and you're done. I highly recommend using Find my iPhone. If your device is lost or stolen, this is a killer feature.
Your iOS device should now be ready to enjoy all the new features of iOS 5. If you updated iPhoto and Lion your Mac will be ready for the future of computing, iCloud. To keep up with all the latest features and apps, check out our continually updating iOS 5 page.

Via: Gizmodo

R.I.P Steve Jobs

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Written on Thursday, October 06, 2011 by Marc Crow

http://www.apple.com/stevejobs/

Why Hackers Write Computer Viruses

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Written on Wednesday, August 24, 2011 by Marc Crow

Why do hackers hack? Why create a worm that sends out an email to everyone in your contact list, or a Trojan that deletes your term papers? Is it mischief, malice, money, or something else entirely?
This is the question that was on my mind when I met with Mikko Hypponen, a legendary computer security heavyweight who has been hunting viruses for 25 years—since Brain.a, the first PC computer virus.

Hypponen is the lead security researcher for F-Secure in Finland. His takedowns and diagnosis include some of the nastiest, biggest computer viruses out there: Sobig.F, Sasser, Storm Worm. PC World called him one of the 50 most important people on the Web. Hypponen was on his way to a black hat conference in Las Vegas.
We met at the Ferry Plaza in San Francisco, sitting by the pier as commuter boats came and went. I wanted to ask him about the long history of personal computer viruses, now in their 25th year, from the simple to Stuxnet, and the shifting motivations that inspire virus writers to act. We had an hour.

The Hobbyists

2011 is the 25th anniversary of the first PC virus. In September, 1986, two brothers from Lahore, Pakistan, Amjad Farooq Alvi and Basit Farooq Alvi, released Brain.a into the wild. Brain.a infected the boot section of computers running PC-DOS. Its authors claimed they were simply trying to target people who were infringing on their own software. But the virus spread wide across the world, and marked the beginning of the malware era in computing.
Late last year, Hypponen was going through his records at F-Secure. He found a box with the 100 first computer viruses, all on floppy disks. "These are probably from five years or more," says Hypponen, "now more than that are written in one hour."

He realized that the first of these, Brain, was approaching its birthday. He had a long history with it, having studied it when it was first unleashed. To mark the anniversary, he travelled to Lahore, Pakistan, in an attempt to track the Alvi brothers down. Amazingly, they still had a business at the same address they had listed in the original Brain.a virus code. So he knocked on the door. They answered.
"They wanted to demonstrate that the PC system was not as secure as Microsoft and IBM said it was," he explains. "They thought it was weak, and [wrote Brain] to demonstrate that."
The Alvi brothers were Unix guys. DOS seemed like a weaker system, and they thought they might be able to exploit it. They wanted to see if they could move code from one system to another, on its own. They wanted to see if it could be transmitted, like a virus.
It worked! Before long the brothers (who had helpfully included their phone number in the code) were getting calls from universities and businesses all over the world, wanting to know what it was.
Others began tinkering with Brain.a, releasing variants. And as time passed, more and more people began writing distinct viruses. These were for the most part, however, more of annoyances than real problems. They might mess up your system but they would not (for most people at least) ruin your life.
And then came email. And that was bad.
"It has changed completely now," says Hypponen. "It changed from hobbyists and old school hackers around 2002 or 2003 when the hobbyists realized they could make money."

The Criminals

By the turn of the century, spam was big business. But in order to send out a lot of spam, you needed a lot of computers. And to keep from getting caught, they shouldn't be your own. Enter botnets.
Viruses allowed spammers to capture and control users' computers remotely. They could use infected machines to ensnare other computers, sending out not just offers for herbal viagra, but phishing attacks and keystroke loggers that give them access to bank and financial data and personal information. By 2005, the point of malware writing had largely changed. Fuck proof of concept. Now it's for money.
There's also another reason that malware writers have surged: Microsoft Windows XP. That ancient system is, unbelievably, still the most widely used operating system on the planet. It's installed on more than 50 percent of all machines connected to the Internet, and it's very insecure.
"XP is the weakest of all systems," says Hypponen, " and it is installed on the most computers. Of course you will target that."
"The source of malware today is 99 percent criminal gangs, and that's a pretty nasty development," says Hypponen. "We didn't used to have to worry in the real world. But now there are organized criminal gangs, making millions from their attacks. When we shut down their operations, they know who we are."
It's not just a hypothetical fear. Ivan Eugene Kaspersky, who owns one of the world's leading anti-virus security labs, had his son Ivan snatched off the streets of Moscow earlier this year. Whether there was a revenge motivation, in addition to the ransom, is still unclear. But the fact remains that anti-virus guys are now effectively standing between the mob and big piles of money. Which is never a very safe place to be.

And if that wasn't bad enough, now there's a new, potentially deadlier, source of viruses: governments.

The Spies

"I have Stuxnet right here with me in my bag! Do you want it?"
He leans over and slaps his computer bag on the side. I decline. I know it's not, say, smallpox, but sitting next to the most sophisticated computer virus ever created is oddly worrisome.
Stuxnet upped the ante. It targeted only a certain programming environment, with a certain PLC, with a certain configuration, in a certain location—which turned out to be a nuclear plant in Iran. When it went active, it recorded the normal plant operations for a few days, and then began playing them back to monitors, like a closed circuit tv camera in a bank heist film, while in actuality it was modifying the speed centrifuges spun at, causing them to break apart, most likely in violent fashion. Stuxnet, for now at least, ended Iran's nuclear ambitions.
But where did it come from?
"It was done by your government!" The Finn doesn't have any proof of this, but like most security researchers, he takes it as accepted wisdom.
"I do believe that when in 2008, George W. Bush signed the [Comprehensive National Cybersecurity Initiative] that the end result of that was Stuxnet."
Unlike most viruses, Stuxnet didn't spread over the Internet. Instead, it spreads from one machine to another on infected USB sticks. Which means that somehow, someone had to get an infected stick into physical contact with Iran's nuclear facility in Bushier.
"We don't know how it was originally planted, says Hypponen. "My guess is that they pick-pocketed workers, or broke into their homes and planted them."
Stuxnet has heralded a new era. Today's sophisticated malware attacks might now just target one machine in the entire world. An employee at a certain company could get a virus targeted just to that specific person. Governments, corporations, and extremist groups are already engaged in this. As Hypponen points out, Stuxnet had been in the wild for more than a year before anyone discovered it.

VIA: Gizmodo